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Volunteering opportunities

We think Carlisle Eden Mind is a great place to come and volunteer. A place where you can expect to be accepted, trusted and empowered to give your best.

Our team of volunteers and staff pride themselves on creating a friendly and warm working environment.

For information about volunteering with us please contact us on 01228 543354 or e-mail

Amongst our current opportunities

Volunteer Trustees

Our small and informal board meets six times a year, alternating between venues in Penrith and Carlisle, for no more than a couple of hours. At each meeting we review a report from the Finance Director and a report from the Management Team on current activity which also raises any issues which we may be in a position to advise on. The management team (currently made up of three members of staff) are also line managed by members of the board and, from time to time, issues arise between board meetings which can usually be resolved by email consultation. Our basic responsibility, in addition to other advice and support, is oversight of the activities of Carlisle Eden Mind to ensure that the aims of the charity are being fulfilled and funds are being correctly managed.

The current board have experience, among other things, of financial management, communications and working in, or in partnership with, the charity sector and mental health services in the past.

Trustees are elected by the membership of Carlisle Eden Mind at the Annual General Meeting, but can be co-opted between AGMs.

For more information and applications, please call 01228 543354 or email

Peer Support Volunteers

Are you looking for a rewarding volunteer role? Are you a good listener? Do you want to help support someone through a mental health crisis? Have you had experience of mental health problems yourself? Do you have an evening free?

We have expanded our range of crisis services and are looking for a team of peer support volunteers to work within our exciting new evening based community mental health crisis centre in Carlisle The Lighthouse.

The service will support people in emergent mental health crisis or those at risk of relapse. The service will run in the evenings from 6pm to 12am, will be based in Carlisle City Centre and will deliver a range of social interventions aimed at de-escalation of distress, development of Safe/Crisis Plans, self-management and signposting to other agencies. A crucial part of the service will be Peer Support Volunteers.

Many people who have experienced a mental health crisis say that having a safe space, time to be listened to and to be taken seriously, can be hugely effective in helping them move through their distress. Our team of Peer Support Volunteers will be on call to support individuals face-to-face at the centre, and through MindLine Cumbria.

To apply, or for more information, please call 01228 543354 or email

Charity Shop Volunteers (Carlisle, Penrith and Appleby)

Supporting the day to day running of our three charity shops; volunteers are responsible for operating the till, keeping the shop floor tidy and well stocked and for providing a warm and welcoming environment for our customers.

To apply, or for more information, please call 01228 543354 or email

Charity Shop Volunteers – Stockroom

Stockroom volunteers work in a small team to manage donations for the shop. This includes unpacking, pricing and cleaning stock ready for the shop floor. We are always looking for volunteers with specialist knowledge in this role as well, for example people who have knowledge of antiques.

To apply, or for more information, please call 01228 543354 or email





Your stories...

  • Volunteering, I’ve now got a reason to get up in the morning. It’s still not easy to come in some days, but I know that on my bad days there will be people there who understand what I’m going through.

  • I really enjoy volunteering with Mind, and learning new skills. All the staff are very understanding about my mental health problems and Alex has been very supportive. Everyone is very friendly and Mind is a happy environment.

  • I volunteer with Moving On Support, and I really enjoy befriending. It’s nice to know that I can give something back and help people feel better.

Read more

Meet the team »

Lisa Anderson

Lisa Anderson Connect Caseworker and Volunteer Support Worker

Telephone: 01228 370633
Adam Nicol

Adam Nicol Crisis Coordinator (The Lighthouse) and Volunteer Support Worker

Telephone: 01228 543354

Useful information

  • Join our Team

    We have an established team of over 100 volunteers. We offer a supportive environment where your confidence can grow, with accepting and understanding colleagues.

  • Join our Team

    We have an established team of volunteers accross a broad range of roles. Working with supportive colleagues, volunteering with us is a great opportunity to build your confidence and give something back to others.

  • Find out more about volunteering at Mind

    Call us on 01228 543354 for more details about our roles.

  • Find help and support

    There are lots of ways to get support in your area. Look on our Help and Resources pages for more information.

    Alternatively you can call MindLine Cumbria on 0300 561 0000  to talk your situation through. We can help you to explore your options and find the most appropriate ways to get support.

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