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Our shops

We currently have two Charity shops located in Penrith and Appleby. Our shops sell goods mostly donated by the general public, and we rely heavily on your generosity to fund the work we do. Without your donations, there would be no Mind shops.

The money raised by our shops goes directly to support people in the local community experiencing mental health problems.

We are pleased to accept donations of:

  • Women's clothing, accessories & shoes
  • Men's clothing & shoes
  • Children's clothing & shoes
  • Books, DVDs, CDs
  • Homeware items including linens, bric-a-brac etc
  • Children's games & toys
  • Good quality small electrical items in working order, including flat screen TVs, hi-fi, and small kitchen items

We would be grateful if you could take donated goods to your local shop during opening hours.

Gift Aid

To make your donations even more valuable to Carlisle Eden Mind, please fill in a Gift Aid form (available from the shop) when you make your donation. This allows Carlisle Eden Mind to claim back an additional 25p on the pound from the goods donated by UK taxpayers.

Volunteering in our charity shops

Carlisle Eden Mind shops are supported by a dedicated band of volunteers.

Over 75 shop volunteers give up some of their spare time every week to help with all the jobs that need to be done in our shops such as sorting goods, steaming and pricing clothing and making sales.

If you are interested in volunteering in a fun and friendly atmosphere then please come along and join our team.

Tasks may include:

  • Sorting stock
  • Pricing stock
  • Steaming garments
  • Assisting with customers
  • Operating the till
  • Creating window displays

In return we can offer you the chance to:

  • Meet new people
  • Be part of a team
  • Learn new skills
  • Help Mind to raise vital funds.
  • Build confidence
  • Gain an accredited qualification

If you are interested in becoming a volunteer please contact us on 01228 543354 or email

* Incapacity Benefit payments and Job Seeker’s Allowance should not be affected as long as you are still available for work. Whichever benefit you receive, you should inform your benefit’s agency you are doing voluntary work.

Can you help us shape our shops?  If youve visited one of our charity shops and would like to give us feedback, please fill in our survey below and email it back to or alternativley post to 27 Spencer Street, Carlisle, CA1 1BE

Supporting information

Download the free Adobe Reader (opens new window) to view PDF documents.

Meet the team »

Fiona Boyes

Fiona Boyes Shop Manager (Appleby)

Telephone: 017683 53494

Useful information

  • Find out more about volunteering at Mind

    Call us on 01228 543354 for more details about our roles.

  • Donate to our shops

    We would be grateful if you could take donated goods to your local shop during opening hours. Find the location of your nearest shop.

  • Raise funds and have some fun!

    Have you thought of taking part in a local event or creating a personal challenge? Could you be a champion fundraiser? We're always looking for new ideas or have a few of our own. Find out more about fundraising

  • Supporting Us

    We rely on donations and fundraising to continue our work. Please take a look at the ways in which you can support our work.

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