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Help Through Crisis

The Lottery has provided Carlisle Eden Mind with five years funding for Connect, a partnership project with Citizens Advice and Cumbria Law Centre. We work with anyone who is suffering crisis, poverty or hardship and is worried about their mental health and wellbeing.

A hardship or poverty crisis can include immediate problems such as issues with money, food, gas/electric, clothes, furniture etc. It can also include wider needs such as housing, welfare, benefits and debt.

We help to provide a holistic service to people to help meet their needs and develop a support plan alongside these other agencies if necessary.

How Connect can support people

We create a support plan that we work through with individuals to help them during hardship or poverty crisis.

Our support can include:

  • Completing a needs assessment and support plan with someone around their poverty or hardship crisis
  • Work with someone to identify what areas need to be addressed
  • Help someone to prioritise their needs
  • Signpost or refer on to relevant support agencies
  • Advocate on someone’s behalf if/when necessary

To make a referral, complete our referral form which can be downloaded at the bottom of this page.

Then send the form to:

or to:


Carlisle Eden Mind

49 Bank Street


CA3 8HJ.

You can contact the Connect Caseworkers on 01228 370633 (voicemail available).

Jump to our case study quick links to read more.

Supporting information

Download the free Adobe Reader (opens new window) to view PDF documents.

Meet the team »

Michael Boaden

Michael Boaden IMHA Advocate (Carlisle & West) & Connect Project Coordinator

Telephone: 0300 012 0103
Lisa Anderson

Lisa Anderson Connect Caseworker and Volunteer Support Worker

Telephone: 01228 370633
Amy Madge

Amy Madge Connect Caseworker

Telephone: 01228 370633
Jane Singleton

Jane Singleton Connect Caseworker (Housing)

Telephone: 01228 543354

Useful information

  • The Lighthouse

    Sanctuary and Support in Times of Crisis

    Call us today: 0300 561 0000

  • Find help and support

    There are lots of ways to get support in your area. Look on our Help and Resources pages for more information.

    Alternatively you can call MindLine Cumbria on 0300 561 0000  to talk your situation through. We can help you to explore your options and find the most appropriate ways to get support.

  • Lottery Funded
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